Your team supports clients through some of the hardest moments they will face. This program offers a shared way of stepping into their highest communication and leadership, to be the best support to themselves, those they work with, and those they serve.
CAST is the only organization in Los Angeles with housing built for survivors of human trafficking. This program is for the people who run it.
Two houses carry the work. Hummingbird Haven, for the first nights out of a trafficking situation. Mariposa Haven, for the longer climb back. For many survivors, the first safe sleep in a long time happens under this team's care.
Twelve staff. Three managers. Case managers, shelter advocates, assistant case managers. They handle safety, counseling, food, paperwork, and the trust that has to come before any of it lands. The work runs around the clock, and most of the people who walk in are still in crisis.
A team carrying that has to communicate as well with each other as they do with the people they serve. When the team frays, the care frays. That is what this protects.
Beyond communication, surfacing who we are as leaders, identifying our natural skills, and bringing them forward, across three connected parts.
A full day with your three managers, focused on communication and leadership.
A full day with the full team, focused on communication health.
Three months of coaching and check-ins, so the practices have room to settle in.
Moving from case management into leadership is a real shift, and managing former colleagues brings questions of its own. The day works through both.
Gather the group and surface what's present. Journaling begins here, and runs through the day.
The core teaching. It includes the Drive / Vision / Goals methodology, which surfaces the highest ideals of leadership and works through them one at a time.
Defining the terms of your boundary and how it fits with our purpose; then a guided Wrap-Up rapid release of our conditioned patterns.
A closing sweep to address anything the day did not yet reach.
Anchored throughout in communication, accountability, and responsibility, with journaling to surface limiting beliefs.
The same structure as the leadership session, with a focus on communicating and active listening, for healthy relationships and behaviors to avoid.
Gather the team and surface what's present. Journaling begins here, and runs through the day.
How the group communicates, day to day, moving from blame toward shared problem-solving, accountability, and direct conversation as the healthy alternative to gossip.
Defining the terms of your boundary and how it fits with our purpose; then a guided Wrap-Up rapid release of our conditioned patterns.
A closing sweep for anything not yet addressed.
Anchored in the same three principles: communication, accountability, and responsibility.
Four things, nothing more.
Something to write with.
For the journaling that runs through each day.
Installed, for the retainer channel.
The one that does the real work.
A single day teaches new patterns, retaining them takes longer. Keep the rest.
A coaching call with each manager every other week, putting the leadership skills to work, surfacing deeper patterns in private, and working through live challenges.
A dedicated channel for the full team, offering guidance in the moment.
Any team member may request a private 30-minute coaching call.
Two separate one-hour video calls each month, one with managers, one with the team, to review the month and adjust for the next.
July 2026, confirmed together
Within two weeks
Three months of support
The same rhythm for both sessions. Eight hours, with room to breathe. Times can shift on the day.
The work is not the two days. It is what holds after. Here is what that looks like, out in the open, where anyone can see it.
Turnover is the most expensive thing in this work. In shelter and domestic violence work, more than three in ten staff leave in a year. Replacing one runs a third to half of their salary, more for a manager. Every exit takes training, trust, and continuity of care with it. The program goes after what drives good people out. The cliques. The blame. The worn-down trust.
Most of what lands on a director's desk is a conversation two people could not finish. Managers learn to finish them. Fewer reach you.
Three people were moved into leadership without the tools for it. They get the tools. They run their own accountability conversations, and they hold the line.
The energy that goes into whose fault it was comes back. It goes to the client in the room instead.
The work is heavy and stays heavy. A team that communicates well under that weight keeps care steady when it is stretched thin.
Turnover figures from nonprofit and domestic violence workforce research, 2024 to 2026.
A 30% mission discount, in recognition of the frontline trauma work your team does every day.
| Component | Standard | You pay |
|---|---|---|
| Leadership Session (8 hrs) | $3,575 | $2,500 |
| Team Session (8 hrs) | $3,575 | $2,500 |
| Accountability Retainer | $2,145/mo | $1,500/mo |
We would be glad to support your team in this work.